Difficulty typing answers or fill in certain fields
If you experiencing any issue with filling in certain fields when providing a reference or completing a reference request, there are two ways you can attempt to rectify this. If your computer isn't allowing you to complete the form, you can use a mobile device instead as indicated below;
- If using a computer,
- Ensure Ad-blockers are disabled as this can interfere with answering questions.
- Clear cache and cookies
- Try opening the link in Incognito mode.
- If using a mobile device,
- you can attempt to fill out the form by clicking the link
- Try opening the link in Incognito mode and copy the link directly into your browser.
If the issue persists, please contact us hello@vitay.io.